Terms of Service

Last updated: November 1, 2026

These Terms of Service (“Terms”) apply to the services provided by LeadToBooked (“we,” “us,” or “our”) to the business that signs up for them (“you” or “Client”). By subscribing to our services, you agree to these Terms. If you have a signed agreement or proposal with us that conflicts with these Terms, the signed document controls.

1. Our services

We set up and maintain a lead capture and follow-up system for your business. This may include Google Business Profile and website improvements, missed-call text-back, instant replies to website inquiries, automated follow-up messages, review requests, and a monthly ROI Scorecard. The exact scope is described in your proposal.

2. Fees and payment

• No setup fee.
• Setup and launch period (months 1–3): $399 per month unless your proposal states otherwise, with a 90-day minimum. The first payment is due before setup begins.
• Care Plan (month 4 onward): $299 per month unless your proposal states otherwise.
• All plans are billed automatically each month on the same date.
• Payments are processed by a third-party payment provider. If a payment fails, we will notify you; services may be paused if payment is not received within 10 days.
• Prices do not include taxes, which are added where required.

3. Texting and call usage

Your Care Plan includes all texting and call usage for normal customer communication, such as replies to people who contacted your business, follow-ups, appointment reminders, and review requests. Bulk or mass marketing messages sent to large lists are not included. If you want to send them, we will quote them separately before anything is sent.

4. Term, renewal, and cancellation

Your plan has a 90-day minimum covering the setup and launch period. After that, the Care Plan is month-to-month and renews automatically each month until cancelled. After the 90-day minimum, either party may cancel with 30 days’ written notice (email is fine). Your services continue through the notice period, and billing stops after it ends. There are no cancellation fees. We do not provide refunds or credits for partial months.

We may suspend or end services immediately if you fail to pay, use the services in violation of the law or these Terms, or use them in a way that could harm us, our providers, or others.

5. Cancelling during the first 90 days

If you cancel before setup work begins, we will refund your first payment in full. Once setup work begins, the three monthly payments for the setup and launch period remain due.

6. Your responsibilities

• Provide timely access to the accounts and information needed (such as your website, Google Business Profile, and phone settings). Setup timelines depend on receiving this access.
• Provide accurate business information and approve the messages sent on your behalf.
• Comply with laws that apply to your business communications, including laws on text messaging and consent. Automated messages are intended only for people who contacted your business or otherwise agreed to hear from you. You agree not to ask us to message people who have not.
• Keep your own account passwords secure and let us know about any changes that affect the system.

7. Timelines

We aim to have most systems live within 14 days of your kickoff call, once we have the access we need. This is a target, not a guarantee, and delays in access or approvals may extend it.

8. Third-party services

Your system runs on third-party platforms, such as software, phone and texting carriers, and Google. We are not responsible for outages, policy changes, message filtering, or price changes by these providers, though we will work to resolve issues and keep you informed. Carriers may require business registration before texting is enabled, which can affect timelines.

9. Results

We work to help you respond faster, recover missed leads, and improve your online presence, but we do not guarantee specific results, such as a number of leads, booked jobs, revenue, reviews, or search rankings. Figures in your ROI Scorecard, including estimated revenue, are estimates based on available data and the averages you provide.

10. Your data

Your customer contacts and lead history belong to you. We use them only to provide your services, never sell them, and will help you export them if you cancel. See our Privacy Policy for details.

11. Limitation of liability

To the fullest extent allowed by law, we are not liable for indirect, incidental, or consequential damages, including lost profits or lost business. Our total liability for any claim related to the services is limited to the amount you paid us in the three months before the claim arose.

12. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify active clients by email at least 30 days before they take effect. Continuing to use the services after that date means you accept the updated Terms.

13. Contact

Questions? Contact us:

Christopher Greco (LeadToBooked)
243 Commons Ave
Woodstock, GA 30188
Phone: (470) 785-9097
Email: chris@getleadtobooked.com